![]() However, the weird thing is that they can see our presence and send us messages from their side, and once they have initiated the conversation, we can continue the conversation. Now we have arrived at a point where our side can no longer see the presence of external contacts, even when we know they are online, which means that we can't send them messages. Until recently (last two to four weeks or so) external domains approved by domain admin in L2013 server were working normally.External domains of our customer and sister companies are configured to "allow" under SIP Federated Domains in L2013. ![]() ![]()
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